Comments on: Our Bandit Leather Crafters & Terry Savanich

By: Our Bandit Leather Client

Our Bandit Leather Client — Sat, 03 Apr 2010 23:49:24 +0000

I used the addy off of the invoice provided when I placed my initial order. As for the Ohio State Atty Gen\’l office, they know who he is. Sorry for the frustration you must have felt.

Most of the stuff related to my experience have been discarded now but the person who handled my complaint was:

Monica L. Gregory
Investigator, Consumer Protection Section
Ohio Attorney General Richard Cordray
PHONE 216.787.3030
FAX 866.487.3746
EMAIL monica.gregory@OhioAttorneyGeneral.gov

615 W. Superior Ave., 11th Floor
Cleveland, OH 44113
OhioAttorneyGeneral.gov
SpeakOutOhio.gov

By: Ren

Ren — Fri, 26 Mar 2010 22:39:28 +0000

Hello, I too have never received two holsters ordered in March 2008 nor have I received a refund. If anyone has an address for Our Bandit Leather I’d appreciate it being posted here as the website is down and my paypment was via Paypal. I’d like to go ahead and file a complaint with the Ohio State AGs office if I could obtain Terry Savanich’s address. All I have is an email address. Thanks.

By: Our Bandit Leather Client

Our Bandit Leather Client — Mon, 22 Mar 2010 13:44:53 +0000

Gave your concern some considered thot and speaking for only myself of course in the closing of this bitter experience and concluded that your involvement was the catalyst movement to an amicable solution. If you hadn’t blogged the product, then gracefully allowed us to express our experiences and draw on the strength & support of each other. I’ll be walking away w/just what I started with minus the 2yrs of my time, lost hopes and dreams as I still feel that the product is as you evaluated so that is definitely a minus. Too late for my dream hunt(s) at this point and I’ll have missed possessing a product from probably one of our greater Cottage LeatherSmiths but in the end alls well thanks to you & our ‘Due Process’ championed by the Ohio State AG. In closing, I did get a Priority Mail notification from the Postal Service that the settlement is ‘in the mail’ as Terry said and I believe I’ll have it today. April 1st is too far away to consider a threat. Hope the best for others and particularly for Terry. Sometimes I’ll experience flashback when I overhear others engage in name calling which as I stagger into old age still fail to understand as my upbringing valued & respected our words. Time will heal. Again, thanks to all and yes Our Craftsman also. I’ll be moving on

By: Our Bandit Leather Client

Our Bandit Leather Client — Wed, 17 Mar 2010 20:15:35 +0000

Rec’vd email notification a refund will be mailed this Friday.

By: Bull

Bull — Tue, 23 Feb 2010 13:49:46 +0000

Seems to be a run on folks getting their gear or refunds from Terry at long last. My guess is that they got a tax refund and are trying to relieve some of the pressure that has been brought to bear by unsatisfied customers. The A.G.’s office seems to have helped a lot as well.

The Bull sincerely hopes that soon everyone with an outstanding order has it resolved to their satisfaction. At that point perhaps I can sleep a little better. Since the bad reports started coming in I have felt responsible for my reader’s pain because I recommended O.B.L. on this blog.

By: Our Bandit Leather Client

Our Bandit Leather Client — Tue, 23 Feb 2010 04:03:43 +0000

Was contacted via email this morning. Civil communication. I opt for a full refund as during this lengthy ordeal I was diagnosted as having a incurable mobility limiting diease tied to my particpation in the SEA Games of ’68 (our team came in second). The dream handgun hunts I had planned didn’t pan out and the future at this point is bleak in that & several other aspects. At this point, I’ll spend more time etc w/the grand children. I do wish I had rec’vd the product as promised back when I placed the order >2yrs ago. Plus there hasn’t been any adverse quality reports but having it sitting there would probably bring back the bad side of this experience ~ at this point one would best be about getting along w/what life has in store. Hope it is over in the next 30 days as promised ~

By: Jerry Cox

Jerry Cox — Mon, 22 Feb 2010 22:39:37 +0000

REFUND CHECK from Terry Savanich received ‘today’ !!!
From order placed Jan 2008. I received a US Postal Money Order as a full $291 refund. Soooo glad it’s over.

By: OnTarget

OnTarget — Mon, 22 Feb 2010 19:43:32 +0000

Bull -

My order was placed with “Our Bandit Leather” in early May of 2006.

My order was received in late January of 2010.

I do not have exact dates, because I threw away all of the paperwork when my holster and magazine pouch finally arrived.

By: Bull

Bull — Mon, 22 Feb 2010 13:17:35 +0000

OnTarget,
When, exactly, was your order received and when, exactly, was you original date of order?

The one thing we have all ALWAYS agreed on is that Terry’s leather work ranks among the best in the Country. I personally had NO issue with either his workmanship or his business practices. Sadly, my experience seems to be in the minority and that is how this thread got started.

By: OnTarget

OnTarget — Fri, 19 Feb 2010 21:54:51 +0000

My order (custom holster & mag pouch) was recently received from Terry. Great quality and great workmanship.

By: Bull

Bull — Thu, 04 Feb 2010 07:24:42 +0000

Tom, my personal experiences with Terry were excellent – as was the quality of the work and timely execution of my order. In fact, I had high hopes of far more of buying his work. Especially a scabbard for my Winchester ’94 Trapper.

The problem is that – for whatever reason – Terry did not bother to inform anyone else of his health issues until forced into doing so by legal threats from customers who had been waiting for years in some cases. Even now more & more customers are coming forward with dated correspondence and canceled checks showing how they have been ripped off for hundreds of dollars. In most cases their calls, letters, and emails simply go without reply.

As much as anyone I know what it is to be disabled. In 2002 I found myself suddenly paralyzed from mid-chest on down – with NO warning. Just woke up like that one morning! Yet life went on and my responsibilities along with it. I have offered Terry an opportunity – which is STILL OPEN – to post here and clear up any disputes &/or confusion. That offer has gone unaccepted.

Frankly, I don’t see what other option the customers have other than filing legal action. If the state AG is involved the numbers of people effected must be higher than I thought.

By: Tom Shepherd

Tom Shepherd — Mon, 25 Jan 2010 20:41:11 +0000

Please allow me the opportunity to add my two cents worth to this discussion. I have been a customer of Our Bandit Leather for several years, during which time Terry Savanich has made numerous custom holsters for me. Terry has always been a dependable guy who delivered on what he promised. He always informed me of any problems or delays and let me know ahead of time that he would be shutting down his business due to health problems and completing remaining orders as his health situation permitted. I stumbled across this thread by chance a few days ago and e-mailed Terry to see what was going on. He promptly replied back, as courteous as ever, and assured me that my outstanding orders had not been forgotten and would be completed as soon as he felt up to it. Terry has never let me down with his work and I have no reason to believe that he will do so now. I have no personal, financial, or legal connection to Our Bandit Leather besides that of being a satisfied customer. Tom Shepherd

By: Jerry Cox

Jerry Cox — Sun, 24 Jan 2010 12:46:37 +0000

I called Monica Gregory at the Ohio A/G and left a message asking, “What’s up since I last heard from you a month ago?” I received a reply with a ‘new’ offer of settlement from Terry . . .

Accept a new ‘promise’ (latest of 5 over past 2 yrs) of delivery of my order within 30 days “or” total refund of my money (all $291) within 30 days.

Much has changed in the past two years (including my 100% sevice connected disability now leaving me with ‘much less’ use of my legs) . . . so I opted for my money. And also because after ’2 years’ of non-delivery (awaiting) on a 4 month order . . . Terry is ‘still demanding’ another ‘month’.

It just ain’t of no use being wheelchair bound now much sooner than later.

Terry’s final remark (of course!) was he thought a refund was ‘best’ also as I probably wouldn’t appreciate it (his product/effort) anyway.

So ‘latest’ thru Ohio A/G . . . the ‘check’ is in the mail . . . ! Will post when/if it arrives.